Return Policy

Permission to return books is required prior to returning any books.
Please contact the book department at 707-569-1415
for return authorization.

Credit will be issued upon receipt of returned books.

A 45% restocking fee is applied to all returns after 30 days.

Full credit for damaged books will be issued only if returned within
30 days from the invoice date.

Shortages must be reported within 30 days of invoice date.

No credit will be issued for returns more than 6 months from
date of original invoice.

Credit memos outstanding after 90 days will be applied to any open
balances and/or a refund check will be issued.

All returns must include the following information:

Our invoice number
Original order date
Return authorization confirmation
Contact name and number

Thank you for your continued business!